Case study

Besties

A women-only friendship app that connects people through shared interests and authentic values.

Capstone Product design iOS Consumer social
Three Besties app screens: a Get Started welcome, an events feed, and a connections list.
Role
Product Designer
Timeline
Jan – May 2025
Tools
Figma
FigJam
Skills
User research
Wireframing
Prototyping
Overview

About the project

I designed Besties, a women-only friendship app that connects users through shared interests and authentic values. As the solo product designer, I owned the onboarding experience, the event browsing and RSVP features, and the post-event connection flows. I also spearheaded user research and created the Besties design system.

Problem

Background

Making friends as an adult is hard. And lonely. After college, career changes, and moves to new cities, women struggle to build genuine friendships. Existing apps don’t provide the safety and intentionality women need to form lasting bonds.

A Find My style map with friends scattered across the continent.
Research

Understanding the problem

Target users

Young women (roughly 22 to 35) seeking platonic friendships consistently prioritized authentic connection, so I focused on this segment throughout research.

A collage of women, with the label: Women ages 22 to 35 seeking platonic friendships.
User interviews

I launched a survey and ran interviews to learn what made women feel socially isolated, and what they looked for when making friends as an adult. Three themes came up again and again.

Physical distance

Distance from established friends left many women feeling lonely and cut off.

Hard to meet people

Without school or work as a natural setting, meeting like-minded people felt daunting.

Safety concerns

Women wanted to know who they were meeting, and to do it on their own terms.

In their words

The same needs surfaced across surveys, interviews, and community threads.

Survey charts, community posts, and user quotes about wanting activity-based, safe, genuine friendships.
Survey results and community posts pointed to three needs: shared activities, genuine belonging, and safety.

How might we build a community for women navigating adult friendships through shared interests and experiences?

Competitive landscape

I looked at the tools women already reach for, and where each one falls short.

Bumble BFF

Making friends through 1:1 matching based on swipe decisions.

Meetup

Attend local events around shared interests, across all demographics.

RealRoots

Builds deep community through structured, 4 to 6 week paid programs.

Bumble BFF

Swipe-based matching felt transactional and didn’t build natural community. Quick connections read as superficial rather than intentional.

Meetup

Event-based connection was promising, but the platform lacked the safety and intentionality women want, and the broad demographic wasn’t optimal for their connection building.

RealRoots

Structured commitment created meaningful connections, but 4 to 6 week programs felt intimidating and blocked the spontaneous connections that fit busy schedules.

Ideation

Narrowing down the solution

Through interviews and journey mapping, I found that women valued both activity-based connection and intentional matching. That pointed to a friendship app built around safety and authentic connection, made for women.

A venn diagram: need to socialize overlapping with shared interests and values, pointing to a women-only app.
Where the need to socialize meets shared interests and values: a women-only space.
Final touches

Testing and iterating

I put early screens in front of users and refined each flow, sharpening copy, visual hierarchy, and the emotional payoff with every pass.

Iteration 1: profile-complete and welcome screens, before and after adding warm microcopy.
Iteration 2 of the Besties flows with annotations.
Iteration 3 of the Besties flows with annotations.
Solution

How Besties works

Onboarding

A warm, phone-first welcome that sets community norms up front, so safety feels built in from the very first screen.

Find activities

Browse events by week, interest, and proximity, then RSVP in a tap. Connection starts with something real to do together.

Post-event connection

After an event, Besties surfaces the people you actually met and the interests you share, so a one-time hangout can grow into a friendship.

Learnings

Key takeaways

Safety is a feature, not a constraint.

Designing safety in from the start, through community norms, transparency, and women-only spaces, made the product feel more inviting rather than more restrictive.

Design is rarely linear.

Research, ideation, and testing kept looping back into each other. The strongest ideas came from revisiting earlier findings with fresh eyes.